Returns & Exchanges
We want you to love your tea. If you are not completely satisfied with your purchase, you can return unopened products within 30 days.
1
Initiate Return
Contact our customer happiness team with your order number and reason for return.
2
Pack Items
Ensure the tea is unopened and in its original packaging to qualify for a refund.
3
Postage
Affix the provided return label and drop the package off at your nearest authorized postal point.
4
Refund Processing
Once received and inspected, we will process your refund to the original payment method within 5-7 days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing